Utilities

Utility companies throughout the world face the same issues - increasing customer needs and expectations, regulations, reliability demands, rising costs and an aging workforce - making utilities executives struggle to find strategies and tools to support the optimal planning, allocation and execution of all types of work, throughout the enterprise - including service, maintenance, inspection, repair, trouble/outage and construction. 

Improve service levels with Field Force & Appointment Management Solutions
Utility managers are under constant pressure to streamline service delivery, improve workforce productivity, reduce costs and deliver the highest quality service possible. Telargo Mobile Asset Management Service brings disparate engineering teams under one centrally managed, automated, operational control. It helps you prioritize better; improves the planning and optimization of routes and schedules; matches resources, parts and tasks; and enables real-time field force and execution management to address changing circumstances.

Telargo ensures you meet customer commitments and empowers your company to succeed in today’s market environment.

Enable on-site Mobile Phone Payments and reduce the number of non-payment events
There are those unwanted moments, embarrassing for your customers and troublesome for your technician, when a customer is not able to pay on the spot. Margento brings a perfect solution for on-site payment – your customers can pay with their mobile phones, charging a transaction to many different types of accounts (credit/debit bank account, stored value account, mobile phone bill, etc.). By leveraging the mobile phone payment option, your company significantly improves the ability to collect the money and increases customer service.